APOIO À GESTÃO DAS ATIVIDADES PORTUÁRIAS DE UMA HOLDING PÚBLICA
UMA ABORDAGEM CONSTRUTIVISTA DE AVALIAÇÃO DE DESEMPENHO PARA A SC PARTICIPAÇÕES E PARCERIAS S.A. ‒ SC PAR
DOI:
https://doi.org/10.21171/ges.v15i42.3545Palavras-chave:
Setor portuário, holding, avaliação de desempenho, gestão, planejamentoResumo
Ao assumir a responsabilidade da gestão portuária catarinense, a diretoria da holding SC Participações e Parcerias S.A se questionou quanto à sua adequação estrutural e profissional para bem desempenhar as novas funções. Nesse contexto, o objetivo desta pesquisa foi construir um modelo de apoio à gestão das atividades de planejamento portuário da holding, levando em consideração as particularidades dos seus gestores e do ambiente portuário. Para tanto, utilizou-se a metodologia Multicritério de Apoio à Decisão-Construtivista (MCDA-C). Valendo-se de entrevistas semiestruturadas, foram identificados nove objetivos, considerados necessários para avaliar a dimensão Planejamento das Atividades da holding. Com base no modelo construído, constatou-se que embora a holding apresente um desempenho global em nível competitivo, em alguns critérios apresenta performance comprometedora. O modelo subsidiou a geração de ações de melhoria, mostrando-se promissor em seus resultados para apoiar a holding a melhor atender suas atribuições relacionadas ao suporte dos portos subsidiários.
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Referências
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LOWE, A.; JONES, A. Emergent strategy and the measurement of performance: The formulation of performance indicators at the microlevel. Organization Studies, v. 25(8), p. 1313-1337, 2004. [AD9]
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SALES, X.; CARENYS, J. (2012). Management control systems and strategy alignment after an MBO: A case study on the influence of the personal preferences of dominant individuals. Spanish Journal of Finance and Accounting/Revista Española de Financiación y Contabilidad, v. 41(155), p. 353-370, 2012. [AD13]
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SUN, C. C. Assessing Taiwan financial holding companies performance using window analysis and Malmquist productivity index. African Journal of Business Management, v. 5(26), p. 10508-10523, 2011. [AD14]
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WANG, S.; MENG, Q. Liner ship route schedule design with sea contingency time and port time uncertainty. Transportation Research Part B: Methodological, v. 46(5), p. 615-633, 2012. [HP9]
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ZHU, D. S.; CHEN, Y. K.; WHITE, L. P. A study on profitability and marketability of Taiwanese bank firms before and after the Financial Holding Company Act. International Journal of Business Performance Management, v. 15(3), p. 207-228, 2014. [AD18]
ZUREK, J. The privatization of Polish ports—the present situation and outlook for the future. Maritime Policy & Management, p. 291-297, 1997. [HP10]
ALBERT, S. US bank holding companies: Structure of activities and performance through the cycles. International Review of Financial Analysis, v. 42, p. 253-269, 2015. [AD1]
ANDREWS, B. H.; CARPENTIER, J. J.; GOWEN, T. L. A new approach to performance measurement and goal setting. Interfaces, v. 31, n. 3, p. 44-54, 2001. [AD2]
BANA E COSTA, C. A.; SILVA, F. N da. Concepção de uma “Boa” Alternativa de Ligação Ferroviária ao Porto de Lisboa: uma aplicação da metodologia multicritério de apoio à decisão e à negociação. Investigação Operacional, v. 14, n. 2, p. 115-131, 1994.
BANA E COSTA, C. A.; VANSNICK, J. C. MACBETH—An interactive path towards the construction of cardinal value functions. International transactions in operational Research, v. 1, n. 4, p. 489-500, 1994..
BANA E COSTA, C. A.; VANSNICK, J. C. Uma nova abordagem ao problema de construção de uma função de valor cardinal: MACBETH. Investigação operacional, v. 15, p. 15-35, 1995.
BLACKWELL, D. W.; BRICKLEY, J. A.; WEISBACK, Michael S. Accounting information and internal performance evaluation: evidence from Texas banks. Journal of Accounting and Economics, v. 17, n. 3, p. 331-358, 1994. [AD3]
BRIGHI, P.; VENTURELLI, V. How do income diversification, firm size and capital ratio affect performance? Evidence for bank holding companies. Applied Financial Economics, v. 24, n. 21, p. 1375-1392, 2014. [AD4]
CHEN, P. S. L.; PATEMAN, H.; SAKALAYEN, Q. The latest trend in Australian port privatisation: Drivers, processes and impacts. Research in Transportation Business & Management, v. 22, p. 201-213, 2017. [HP2]
CHEN, J.; ZHANG, R.; LIU, B. The empirical study of the remuneration of port China and shipping companies listed navigation based on analysis relational gray. Theory and Application, v. 6, p. 259 – 269, 2016. [HP3]
DUTRA, A.; RIPOLL-FELIU, V. M.; FILLOL, A. G.; ENSSLIN, S. R.; ENSSLIN, L. The construction of knowledge from the scientific literature about the theme seaport performance evaluation. International Journal of Productivity and Performance Management, v. 64(2), p. 243 – 269, 2015.
EDEN, C. (1988). Cognitive mapping. European Journal of Operational Research, v. 36, p. 01-13.
ENSSLIN, L.; DEZEM, V.; DUTRA, A.; ENSSLIN, S. R.; SOMENSI, K. Management support for agricultural enterprises: a case study for a fruit-producing company. International Food and Agribusiness Management Review, v. 20(4), p. 493-510, 2017.
ENSSLIN, L.; DUTRA, A.; ENSSLIN, S. R. MCDA: a constructivist approach to the management of human resources at a governmental agency. International Transactions in Operational Research, v. 7(1), p. 79-100, 2000.
ENSSLIN, L.; ENSSLIN, S.; DUTRA, A.; LONGARAY, A.; DEZEM, V. Performance assessment model for bank client's services and business development process: a constructivist proposal. International Journal of Applied Decision Sciences, v. 11(1), p. 100-126, 2018.
ENSSLIN, L.; GIFFHORN, E.; ENSSLIN, S. R.; PETRI, S. M.; VIANNA, W. B. Avaliação de Desempenho de empresas terceirizadas com o uso da metodologia Multicritério de Apoio à Decisão-Construtivista. Pesquisa Operacional, v. 30(1), p. 125-152, 2010.
ENSSLIN, L.; MONTIBELLER, G.; NORONHA, S. M. Apoio à decisão: metodologia para estruturação de problemas e avaliação multicritério de alternativas. Florianópolis: Insular, 2001.
HESS, B. (2010). Evaluating the efficiency effects of industry consolidation: evidence from US interstate pipeline companies. International Journal of Energy Sector Management, v. 4(3), p. 462-481. [AD5]
HIGGINS, D. M.; TOMS, S. Explaining corporate success: The structure and performance of British fi rms, 1950–84. In Mapping European Corporations. Routledge, p. 93-126, 2013. [AD6]
Hu, W. C.; Lai, M. C.; Huang, H. C. Rating the relative efficiency of financial holding companies in an emerging economy: A multiple DEA approach. Expert Systems with Applications, v. 36(3), p. 5592-5599, 2009. [AD7]
KEENEY, R. L. Value focused-thinking: a path to creative decision-making. Cambridge: Harvard Univ. Press, 1992.
LI, J. A.; LIU, K.; LEUNG, S. C.; LAI, K. K. Empty container management in a port with long-run average criterion. Mathematical and Computer Modelling, v. 40(1-2), p. 85-100, 2004. [HP4]
LIU, S. T. Performance measurement of Taiwan financial holding companies: An additive efficiency decomposition approach. Expert Systems with Applications, v. 38(5), p. 5674-5679, 2011. [AD8]
LONGARAY, A.; ENSSLIN, L.; ENSSLIN, S.; ALVES, G.; DUTRA, A.; MUNHOZ, P. Using MCDA to evaluate the performance of the logistics process in public hospitals: the case of v. a Brazilian teaching hospital. International Transactions in Operational Research, p25(1), p. 133-156, 2018.
LOWE, A.; JONES, A. Emergent strategy and the measurement of performance: The formulation of performance indicators at the microlevel. Organization Studies, v. 25(8), p. 1313-1337, 2004. [AD9]
MATOS, L. S.; ENSSLIN, S. R.; ENSSLIN, L. A. Review on the Performance Measurement Systems Life Cycle. Lex Localis-Journal of Local Self-Government, v. 17, n. 4, p. 939-959, 2019.
MATOS, L. D. S.; VALMORBIDA, S. M. I.; ENSSLIN, S. R. Gestión y evaluación de la monitorización en el sector de auditoría interna de una Universidad Federal Brasileña: Una propuesta constructivista. REICE. Revista Iberoamericana sobre Calidad, Eficacia y Cambio en Educación, v. 8, p. 76-96, 2018.
MATOS, L. S.; VALMORBIDA, S. M. I.; MARTINS, V. A.; ENSSLIN, S. R. Development of performance evaluation theme: a systematic analysis of the literature. Contextus – Revista Contemporânea de Economia e Gestão, v. 17(2), p. 63-97, 2019.
MIDORO, R.; PAROLA, F. The effects of the market concentration in the maritime transport on the strategies of the container terminal operators. WIT Transactions on the Built Environment, v. 62, 2002. [HP5]
MORRISON, C. Ownership and management in holding companies and the future of the Russian textile industry. Post-Communist Economies, v. 19(2), p. 167-186, 2007. [AD10]
Ngoc, A. D.; Moon, I. K. The storage capacity expansion and space leasing for container depots. Flexible Services and Manufacturing Journal, v. 23(4), p. 364-384, 2011. [HP6]
PAT OBI, C.; EMENOGU, A. Bank holding company expansion into nonbank functions: is the rise in systematic risk rewarded?. Managerial Finance, v. 29(8), p. 9-22, 2003. [AD11]
PESSANHA, R. M.; GOMES FILHO, H.; JÚNIOR, L. P. Q.; NETO, R. S.; OLIVEIRA, F. G. A Gênese do Complexo Logístico Industrial Porto do Açu: oportunidades e desafios para o desenvolvimento da Região Norte Fluminense. Revista Brasileira de Gestão e Desenvolvimento Regional, v. 10(2), 2014. [HP7]
PIPAS, M. D. Interdependence between Management, Attitude and Organizational Behavior. Quality-Access to Success, v. 16, 2015. [AD12]
RANDRIANARISOA, L. M.; ZHANG, A. Adaptation to climate change effects and competition between ports: Invest now or later?. Transportation Research Part B: Methodological, v. 123, p. 279-322, 2019. [HP8]
ROBERTS, F.S. (1979). Measurement Theory, Addison-Wesley, Reading, MA.
RODRIGUES, A. P.; FERNANDES, M. L.; RODRIGUES, M. F. F.; BORTOLUZZI, S. C.; DA COSTA, S. G.; LIMA, E. P. Developing criteria for performance assessment in municipal solid waste management. Journal of Cleaner Production, v. 186, p. 748-757, 2018.
ROY, B. (1985). Méthodologie Multicritére d’Aide à la décision. Paris: Economica.
SALES, X.; CARENYS, J. (2012). Management control systems and strategy alignment after an MBO: A case study on the influence of the personal preferences of dominant individuals. Spanish Journal of Finance and Accounting/Revista Española de Financiación y Contabilidad, v. 41(155), p. 353-370, 2012. [AD13]
STAEDELE, A. E.; ENSSLIN, S. R.; FORCELLINI, F. A. Knowledge building about performance evaluation in lean production: an investigation on international scientific research. Journal of Manufacturing Technology Management, v. 30(5), p. 798-820, 2019.
SUN, C. C. Assessing Taiwan financial holding companies performance using window analysis and Malmquist productivity index. African Journal of Business Management, v. 5(26), p. 10508-10523, 2011. [AD14]
TEHRANI, R.; MEHRAGAN, M. R.; GOLKANI, M. R. Evaluating the performance of companies under the ownership of Razavi holding through data envelopment analysis. European Journal of Economics, Finance and Administrative Sciences, v. 49, p. 71-79, 2012. [AD15]
UNCTAD. Reveiw of Matitime Transport. 2019. Disponível em https://unctad.org/en/Pages/Publications/Review-of-Maritime-Transport-%28Series%29. aspx. Acesso em 16 de ago. 2019.
WANG, W. K.; LU, W. M.; LIU, P. Y. A fuzzy multi-objective two-stage DEA model for evaluating the performance of US bank holding companies. Expert Systems with Applications, v. 41(9), p. 4290-4297, 2014. [AD16]
WANG, S.; MENG, Q. Liner ship route schedule design with sea contingency time and port time uncertainty. Transportation Research Part B: Methodological, v. 46(5), p. 615-633, 2012. [HP9]
YEH, C. P.; WANG, K. M.; CHAI, K. C. Measuring the efficiency of securities companies by corporate governance in a financial holding and non-financial holding system. Expert Systems with Applications, v. 37(6), p. 4671-4679, 2010. [AD17]
ZHU, D. S.; CHEN, Y. K.; WHITE, L. P. A study on profitability and marketability of Taiwanese bank firms before and after the Financial Holding Company Act. International Journal of Business Performance Management, v. 15(3), p. 207-228, 2014. [AD18]
ZUREK, J. The privatization of Polish ports—the present situation and outlook for the future. Maritime Policy & Management, p. 291-297, 1997. [HP10]
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2021-09-21
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Pedersini, D. R., Matos, L. dos S., Ensslin, S. R., & Ensslin, L. (2021). APOIO À GESTÃO DAS ATIVIDADES PORTUÁRIAS DE UMA HOLDING PÚBLICA: UMA ABORDAGEM CONSTRUTIVISTA DE AVALIAÇÃO DE DESEMPENHO PARA A SC PARTICIPAÇÕES E PARCERIAS S.A. ‒ SC PAR. Gestão E Sociedade, 15(42). https://doi.org/10.21171/ges.v15i42.3545
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