Support to the management of port activities of a public holding: a Constructivist Performance Assessment approach for SC Participações e Parceiros SA ‒ SC Par

UMA ABORDAGEM CONSTRUTIVISTA DE AVALIAÇÃO DE DESEMPENHO PARA A SC PARTICIPAÇÕES E PARCERIAS S.A. ‒ SC PAR

Authors

  • Daiana Rafaela Pedersini Universidade Federal de Santa Catarina
  • Lucas dos Santos Matos Universidade Federal de Santa Catarina
  • Sandra Rolim Ensslin Universidade Federal de Santa Catarina
  • Leonardo Ensslin Universidade do Sul de Santa Catarina

DOI:

https://doi.org/10.21171/ges.v15i42.3545

Keywords:

port sector, holding, performance evaluation, management, planning

Abstract

Upon assuming responsibility for the management of port management in Santa Catarina, the board of the holding SC Participações e Parceirias SA questioned itself about its structural and professional adequacy to perform the new functions well. In this context, the objective of this research was to build a model to support the management of holding's port planning activities, taking into account the particularities of its managers and the port environment. For that, the Multicriteria Decision Support-Constructivist methodology (MCDA-C) was used. Using semi-structured interviews, nine objectives were identified, considered necessary to assess the holding's Activities Planning dimension. Based on the constructed model, it was found that although holding presents a global performance at a competitive level, in some criteria it presents compromising performance. The model supported the generation of improvement actions, showing promise in its results to support holding to better meet its attributions related to the support of subsidiary ports.

Downloads

Download data is not yet available.

Author Biographies

Daiana Rafaela Pedersini, Universidade Federal de Santa Catarina

Doctoral student of the Postgraduate Program in Accounting at the Federal University of Santa Catarina (UFSC). Master in Accounting from UFSC. Specialist in Accounting and Financial Management at the Federal Technological University of Paraná (2019). She has a degree in Accounting from the Federal Technological University of Paraná (2016). She has experience in the field of Administration, with an emphasis on Accounting Sciences. She has professional experience as an Analyst in the Personnel Department. Research Interest Areas: Teaching and Research in Accounting, Public Sector Performance Assessment, Port Sector Performance Assessment.

Lucas dos Santos Matos, Universidade Federal de Santa Catarina

PhD in Production Engineering from the Federal University of Santa Catarina (2020). Master in Accounting from the Federal University of Santa Catarina (2014). He graduated in Accounting Sciences from the Federal University of Santa Catarina (UFSC) and is also graduated as an Information Systems Technician from the Federal Institute of Santa Catarina. He currently works as an Accountant at the Federal University of Santa Catarina. He is interested in research in decision support, performance evaluation, public management, organizational learning, and university management. Member of the Organizational Performance Management and Evaluation Research Group.

Sandra Rolim Ensslin, Universidade Federal de Santa Catarina

Graduated in Accounting from the Catholic University of Pelotas (1991), Master's in Production Engineering from the Federal University of Santa Catarina (1995), Ph.D. in Production Engineering from the Federal University of Santa Catarina (2002), and Post-Doctorate from the Universidad de Valencia - Spain (2014). She is a Productivity Researcher at CNPq Level 1D. Scientific Editor of the Revista Contemporânea de Contabilidade (RCC) from January 2005 to August 2016. Full Professor at the Federal University of Santa Catarina working in the Graduate Program in Accounting (PPGC/UFSC) and in the Production Engineering Program (EPS) /UFSC). She has been Scientific Coordinator of the International Congress on Port Performance (CIDESPORT) since 2015, Scientific Coordinator of the International Congress on Public Sector Performance (CIDESP) since 2017, and coordinator of the Center for Research in Management and Evaluation of Organizational Performance. She is the author of book chapters, articles published in international and national journals, and works socialized in the annals of international and national scientific events. He has experience in Accounting and Production Engineering, with an emphasis on Organizational Performance Assessment, working mainly in decision support contexts, performance measurement, and management and in Performance Assessment Systems (SADs) through the Multicriteria methodology of Constructivist Decision Support (MCDA-C); and, Process for Literature Selection and Critical Analysis through ProKnow-C.

Leonardo Ensslin, Universidade do Sul de Santa Catarina

Graduated in Mechanical Engineering from UFRGS, Master in Production Engineering from UFSC, Ph.D. in Industrial and Systems Engineering from the University of Southern California and Post-Doctorate from Lancaster University. He is a Productivity Researcher at CNPq Level 2. Professor at the Federal University of Santa Catarina for 35 years and is currently a Full Professor at the University of Southern Santa Catarina (UNISUL). From 2007 onwards he published more than 12 articles in specialized international journals and more than 30 articles in national journals and has more than 40 papers presented in Congresses and Seminars. He published in this period 12 book chapters and 3 books. He participated in the improvement and/or development of more than 6 technological products. In his career, he has supervised more than 99 Master's dissertations and 23 doctoral theses. He has received 6 awards and/or honors. He coordinates the LabMCDA and Research projects in the area of ​​Performance Assessment and Constructivist Decision Support, involving doctoral and master's students. He is a member of the Research Groups on Organizational Performance Assessment (UNISUL) and on Management and Organizational Performance Assessment (UFSC). He is part of the General Coordination of the International Congress on Port Performance-CIDESPORT.

References

AGNARSSON, S.; MATTHIASSON, T.; GIRY, F. Consolidation and distribution of quota holdings in the Icelandic fisheries. Marine Policy, v. 72, p. 263-270, 2016. [HP1]
ALBERT, S. US bank holding companies: Structure of activities and performance through the cycles. International Review of Financial Analysis, v. 42, p. 253-269, 2015. [AD1]
ANDREWS, B. H.; CARPENTIER, J. J.; GOWEN, T. L. A new approach to performance measurement and goal setting. Interfaces, v. 31, n. 3, p. 44-54, 2001. [AD2]
BANA E COSTA, C. A.; SILVA, F. N da. Concepção de uma “Boa” Alternativa de Ligação Ferroviária ao Porto de Lisboa: uma aplicação da metodologia multicritério de apoio à decisão e à negociação. Investigação Operacional, v. 14, n. 2, p. 115-131, 1994.
BANA E COSTA, C. A.; VANSNICK, J. C. MACBETH—An interactive path towards the construction of cardinal value functions. International transactions in operational Research, v. 1, n. 4, p. 489-500, 1994..
BANA E COSTA, C. A.; VANSNICK, J. C. Uma nova abordagem ao problema de construção de uma função de valor cardinal: MACBETH. Investigação operacional, v. 15, p. 15-35, 1995.
BLACKWELL, D. W.; BRICKLEY, J. A.; WEISBACK, Michael S. Accounting information and internal performance evaluation: evidence from Texas banks. Journal of Accounting and Economics, v. 17, n. 3, p. 331-358, 1994. [AD3]
BRIGHI, P.; VENTURELLI, V. How do income diversification, firm size and capital ratio affect performance? Evidence for bank holding companies. Applied Financial Economics, v. 24, n. 21, p. 1375-1392, 2014. [AD4]
CHEN, P. S. L.; PATEMAN, H.; SAKALAYEN, Q. The latest trend in Australian port privatisation: Drivers, processes and impacts. Research in Transportation Business & Management, v. 22, p. 201-213, 2017. [HP2]
CHEN, J.; ZHANG, R.; LIU, B. The empirical study of the remuneration of port China and shipping companies listed navigation based on analysis relational gray. Theory and Application, v. 6, p. 259 – 269, 2016. [HP3]
DUTRA, A.; RIPOLL-FELIU, V. M.; FILLOL, A. G.; ENSSLIN, S. R.; ENSSLIN, L. The construction of knowledge from the scientific literature about the theme seaport performance evaluation. International Journal of Productivity and Performance Management, v. 64(2), p. 243 – 269, 2015.
EDEN, C. (1988). Cognitive mapping. European Journal of Operational Research, v. 36, p. 01-13.
ENSSLIN, L.; DEZEM, V.; DUTRA, A.; ENSSLIN, S. R.; SOMENSI, K. Management support for agricultural enterprises: a case study for a fruit-producing company. International Food and Agribusiness Management Review, v. 20(4), p. 493-510, 2017.
ENSSLIN, L.; DUTRA, A.; ENSSLIN, S. R. MCDA: a constructivist approach to the management of human resources at a governmental agency. International Transactions in Operational Research, v. 7(1), p. 79-100, 2000.
ENSSLIN, L.; ENSSLIN, S.; DUTRA, A.; LONGARAY, A.; DEZEM, V. Performance assessment model for bank client's services and business development process: a constructivist proposal. International Journal of Applied Decision Sciences, v. 11(1), p. 100-126, 2018.
ENSSLIN, L.; GIFFHORN, E.; ENSSLIN, S. R.; PETRI, S. M.; VIANNA, W. B. Avaliação de Desempenho de empresas terceirizadas com o uso da metodologia Multicritério de Apoio à Decisão-Construtivista. Pesquisa Operacional, v. 30(1), p. 125-152, 2010.
ENSSLIN, L.; MONTIBELLER, G.; NORONHA, S. M. Apoio à decisão: metodologia para estruturação de problemas e avaliação multicritério de alternativas. Florianópolis: Insular, 2001.
HESS, B. (2010). Evaluating the efficiency effects of industry consolidation: evidence from US interstate pipeline companies. International Journal of Energy Sector Management, v. 4(3), p. 462-481. [AD5]
HIGGINS, D. M.; TOMS, S. Explaining corporate success: The structure and performance of British fi rms, 1950–84. In Mapping European Corporations. Routledge, p. 93-126, 2013. [AD6]
Hu, W. C.; Lai, M. C.; Huang, H. C. Rating the relative efficiency of financial holding companies in an emerging economy: A multiple DEA approach. Expert Systems with Applications, v. 36(3), p. 5592-5599, 2009. [AD7]
KEENEY, R. L. Value focused-thinking: a path to creative decision-making. Cambridge: Harvard Univ. Press, 1992.
LI, J. A.; LIU, K.; LEUNG, S. C.; LAI, K. K. Empty container management in a port with long-run average criterion. Mathematical and Computer Modelling, v. 40(1-2), p. 85-100, 2004. [HP4]
LIU, S. T. Performance measurement of Taiwan financial holding companies: An additive efficiency decomposition approach. Expert Systems with Applications, v. 38(5), p. 5674-5679, 2011. [AD8]
LONGARAY, A.; ENSSLIN, L.; ENSSLIN, S.; ALVES, G.; DUTRA, A.; MUNHOZ, P. Using MCDA to evaluate the performance of the logistics process in public hospitals: the case of v. a Brazilian teaching hospital. International Transactions in Operational Research, p25(1), p. 133-156, 2018.
LOWE, A.; JONES, A. Emergent strategy and the measurement of performance: The formulation of performance indicators at the microlevel. Organization Studies, v. 25(8), p. 1313-1337, 2004. [AD9]
MATOS, L. S.; ENSSLIN, S. R.; ENSSLIN, L. A. Review on the Performance Measurement Systems Life Cycle. Lex Localis-Journal of Local Self-Government, v. 17, n. 4, p. 939-959, 2019.
MATOS, L. D. S.; VALMORBIDA, S. M. I.; ENSSLIN, S. R. Gestión y evaluación de la monitorización en el sector de auditoría interna de una Universidad Federal Brasileña: Una propuesta constructivista. REICE. Revista Iberoamericana sobre Calidad, Eficacia y Cambio en Educación, v. 8, p. 76-96, 2018.
MATOS, L. S.; VALMORBIDA, S. M. I.; MARTINS, V. A.; ENSSLIN, S. R. Development of performance evaluation theme: a systematic analysis of the literature. Contextus – Revista Contemporânea de Economia e Gestão, v. 17(2), p. 63-97, 2019.
MIDORO, R.; PAROLA, F. The effects of the market concentration in the maritime transport on the strategies of the container terminal operators. WIT Transactions on the Built Environment, v. 62, 2002. [HP5]
MORRISON, C. Ownership and management in holding companies and the future of the Russian textile industry. Post-Communist Economies, v. 19(2), p. 167-186, 2007. [AD10]
Ngoc, A. D.; Moon, I. K. The storage capacity expansion and space leasing for container depots. Flexible Services and Manufacturing Journal, v. 23(4), p. 364-384, 2011. [HP6]
PAT OBI, C.; EMENOGU, A. Bank holding company expansion into nonbank functions: is the rise in systematic risk rewarded?. Managerial Finance, v. 29(8), p. 9-22, 2003. [AD11]
PESSANHA, R. M.; GOMES FILHO, H.; JÚNIOR, L. P. Q.; NETO, R. S.; OLIVEIRA, F. G. A Gênese do Complexo Logístico Industrial Porto do Açu: oportunidades e desafios para o desenvolvimento da Região Norte Fluminense. Revista Brasileira de Gestão e Desenvolvimento Regional, v. 10(2), 2014. [HP7]
PIPAS, M. D. Interdependence between Management, Attitude and Organizational Behavior. Quality-Access to Success, v. 16, 2015. [AD12]
RANDRIANARISOA, L. M.; ZHANG, A. Adaptation to climate change effects and competition between ports: Invest now or later?. Transportation Research Part B: Methodological, v. 123, p. 279-322, 2019. [HP8]
ROBERTS, F.S. (1979). Measurement Theory, Addison-Wesley, Reading, MA.
RODRIGUES, A. P.; FERNANDES, M. L.; RODRIGUES, M. F. F.; BORTOLUZZI, S. C.; DA COSTA, S. G.; LIMA, E. P. Developing criteria for performance assessment in municipal solid waste management. Journal of Cleaner Production, v. 186, p. 748-757, 2018.
ROY, B. (1985). Méthodologie Multicritére d’Aide à la décision. Paris: Economica.
SALES, X.; CARENYS, J. (2012). Management control systems and strategy alignment after an MBO: A case study on the influence of the personal preferences of dominant individuals. Spanish Journal of Finance and Accounting/Revista Española de Financiación y Contabilidad, v. 41(155), p. 353-370, 2012. [AD13]
STAEDELE, A. E.; ENSSLIN, S. R.; FORCELLINI, F. A. Knowledge building about performance evaluation in lean production: an investigation on international scientific research. Journal of Manufacturing Technology Management, v. 30(5), p. 798-820, 2019.
SUN, C. C. Assessing Taiwan financial holding companies performance using window analysis and Malmquist productivity index. African Journal of Business Management, v. 5(26), p. 10508-10523, 2011. [AD14]
TEHRANI, R.; MEHRAGAN, M. R.; GOLKANI, M. R. Evaluating the performance of companies under the ownership of Razavi holding through data envelopment analysis. European Journal of Economics, Finance and Administrative Sciences, v. 49, p. 71-79, 2012. [AD15]
UNCTAD. Reveiw of Matitime Transport. 2019. Disponível em https://unctad.org/en/Pages/Publications/Review-of-Maritime-Transport-%28Series%29. aspx. Acesso em 16 de ago. 2019.
WANG, W. K.; LU, W. M.; LIU, P. Y. A fuzzy multi-objective two-stage DEA model for evaluating the performance of US bank holding companies. Expert Systems with Applications, v. 41(9), p. 4290-4297, 2014. [AD16]
WANG, S.; MENG, Q. Liner ship route schedule design with sea contingency time and port time uncertainty. Transportation Research Part B: Methodological, v. 46(5), p. 615-633, 2012. [HP9]
YEH, C. P.; WANG, K. M.; CHAI, K. C. Measuring the efficiency of securities companies by corporate governance in a financial holding and non-financial holding system. Expert Systems with Applications, v. 37(6), p. 4671-4679, 2010. [AD17]
ZHU, D. S.; CHEN, Y. K.; WHITE, L. P. A study on profitability and marketability of Taiwanese bank firms before and after the Financial Holding Company Act. International Journal of Business Performance Management, v. 15(3), p. 207-228, 2014. [AD18]
ZUREK, J. The privatization of Polish ports—the present situation and outlook for the future. Maritime Policy & Management, p. 291-297, 1997. [HP10]

Downloads

Published

2021-09-21

How to Cite

Pedersini, D. R., Matos, L. dos S., Ensslin, S. R., & Ensslin, L. (2021). Support to the management of port activities of a public holding: a Constructivist Performance Assessment approach for SC Participações e Parceiros SA ‒ SC Par: UMA ABORDAGEM CONSTRUTIVISTA DE AVALIAÇÃO DE DESEMPENHO PARA A SC PARTICIPAÇÕES E PARCERIAS S.A. ‒ SC PAR. Management & Society Electronic Journal, 15(42). https://doi.org/10.21171/ges.v15i42.3545

Issue

Vol. 15 No. 42 (2021): Maio/Agosto de 2021

Section

Articles

License

Copyright (c) 2021 Management & Society Electronic Journal

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

As author of the attached article, I authorize its publication, once approved, in the Revista GES - Gestão e Sociedade. I declare that this article is of my autorship and transfer, in a free and definitive manner, the resulting property rights. I also assume full responsibility for its content.

I authorize GES - Gestão e Sociedade to publish on electronic media, on the Internet or to reproduce by other means that it may use, as well as the edition, reissue, adaptation or distribution of said article.